Support
Got Questions? We Have Answers
Browse our most frequently asked questions below, or contact our team for personalized help.
EventFold handles corporate conferences, trade shows, product launches, galas, weddings, fundraisers, and multi-day festivals. The platform adapts its planning workflows, vendor categories, and analytics to match your event type.
You describe your requirements — guest count, location, budget, ambiance, accessibility needs — and our AI scores 40,000+ venues against your criteria. It factors in historical pricing data, availability patterns, and reviews from other EventFold planners to surface the best matches.
Yes. EventFold provides a portfolio view where you can track all active events, compare budgets, share vendor relationships across events, and see aggregate analytics. Growth and Scale plans support unlimited concurrent events.
EventFold includes built-in registration and ticketing, but also integrates with Eventbrite, Splash, Hopin, and other major platforms. Attendee data syncs bidirectionally so your analytics stay complete regardless of where people register.
All attendee data is encrypted at rest and in transit. EventFold is GDPR compliant and SOC 2 Type II certified. You control data retention policies, and attendees can request data deletion through built-in privacy tools.
Reports include attendee demographics, session engagement heatmaps, vendor performance scores, budget vs. actual breakdowns, NPS scores, and AI-generated recommendations. Reports are formatted for stakeholders, sponsors, and internal teams.
Yes, upgrade or downgrade anytime. Changes take effect immediately with prorated billing. Scale down after a big event season without penalty.
All major credit cards, ACH transfers, and wire transfers for Scale plans. We also support purchase orders for enterprise clients.
Yes, registered non-profits receive 30% off any plan. Contact our team with your organization details to activate the discount.
EventFold is EventFold uses AI to plan, manage, and optimize events end-to-end — from venue selection and vendor coordination to attendee engagement analytics and post-event reporting. It handles logistics so event planners can focus on experience. It is designed for teams and organizations that want to work smarter, not harder.
Getting started is simple. Sign up for a free trial, complete the onboarding wizard, and you will be up and running in under 10 minutes. No credit card required.
Absolutely. EventFold scales from individual users to enterprise organizations. Our Starter plan is specifically designed for small teams that need powerful tools without complexity.
EventFold combines AI-powered automation with an intuitive interface that teams actually enjoy using. Unlike legacy tools, we are built from the ground up for modern workflows.
Yes! All plans include a 14-day free trial with full feature access. No credit card required. You can upgrade, downgrade, or cancel at any time.
We take security seriously. EventFold uses end-to-end encryption, is SOC 2 Type II certified, supports SSO/SAML, and undergoes regular third-party security audits. Your data is never shared or used for training.
Yes. EventFold integrates with 40+ popular tools including Slack, Microsoft Teams, Google Workspace, and more. We also offer a REST API and webhooks for custom integrations.
Yes. Our REST API is available on Pro and Enterprise plans. It provides full programmatic access to all platform features, with comprehensive documentation and SDKs for popular languages.
Your data belongs to you. We are GDPR and CCPA compliant, offer data residency options, and provide full data export capabilities. We never sell your data or use it for purposes beyond providing our service.
Still Have Questions?
Our support team is here to help. Reach out and we will get back to you as soon as possible.